A 60 minutes Ticket Resolution Guarantee
Our technical assistance Department is online 24/7/365 to reply to all your help requests. Every ticket you send to us shall be solved within less than one hour. If your issue calls for the help of one of our administrators, we are going to send the ticket to the technician on shift and will notify you that the problem is being taken care of.
Top–class Customer Help Service
Our customer assist team will be working for you day–and–night to to respond to all service demand tickets that you submit. We offer customer help for all software packages that are pre–installed on your machine. These include our in–house produced Website Control Panel, the chosen Operating System as well as the server admin panel (with regards to the VPS type).
An Educational Help Section
In the Website Control Panel that is included for free in your virtual server, you’ll discover a content rich Help section, consisting of everything you should be informed on when managing your internet sites and applications. We have included a wide array of how to articles and reviews and video guides that show the essential website administration responsibilities in an easy to read form.