1 hour ticket response
Prompt support is our greatest priority and that’s why we have a team of expert techs who are eager to provide a prompt solution to any question that you may possibly have. Just post your tech support ticket from the Website Control Panel and we’ll respond back to you within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute response time.
A First–Class Tech Support Service
Each member of our support team has lots of years of experience in the Linux shared web hosting field and almost all of them have been with us for at least 5 years. They all are prepared to answer all your inquiries in the most proficient way possible.
An Easy–to–Navigate Help Center Section
To help you get a quick hint on how to use a specific service, we have implemented a truly intuitive Help section in your Website Control Panel. You can search through a big selection of web hosting account management articles and website management articles, refer to the F.A.Q. database or check out our instructional video tutorials.