An Intuitive Help Center
You can find nearly all the answers to your questions in the user–friendly Help Center section built into your Website Control Panel. It features a comprehensive knowledgebase with commonly asked questions and in–depth educational articles compiled by our capable tech support team.
Educational Video Clips
For those of you who would like to learn how to handle a commonly experienced problem by watching an instructional video clip, we have added a selection of video tutorials to our Website Control Panel. All the training videos are short and simple to grasp. They offer you visual presentations of different site management tasks.
A One–Hour Response Time Guarantee
We back up all our semi–dedicated servers with a 24–7 client support service and a 1–hour ticket response guarantee. Our experienced technical support engineers will be online 24 hours a day to respond to your queries and to rectify any problem that you may possibly face. Just send a tech support request from the Help section and we’ll reply to you instantly.