A 99.9% Server Uptime
The major advantage of developing your very own shared web hosting platform is that you don’t need to be worried about compatibility – you configure a given set of software tools in such a manner so as to be compatible with a defined set of hardware elements. The final result is something significantly more stable and dependable, since there are less potential risks of failure. We’ve built our cloud hosting platform using tried and trusted hardware elements and a significantly tweaked version of SELinux in an attempt to set up a very secure and safe environment for your own websites.
That’s why, with all our Linux shared web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to supply an enterprise–grade hosting service, you can barely depend on the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure a mega–fast connection speed with the outside world.
And because of this, regardless of which datacenter facilities you opt for: our US data center, our UK data center, in our data center FI, in our Eastern Europe data center or our AU data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to decrease all potential risks with our cloud hosting packages and while we offer top–class tech support, sometimes the customer simply isn’t satisfied with what we are offering. Or he has to migrate to a more powerful hosting solution, like a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully pleased, we will give you a refund.
24/7 Technical Support
We have punctiliously chosen each single member of our 24x7 support department to make sure that we can offer the best help desk support service that you can get. Each of our customer service technicians has several years of experience working with web hosting accounts behind his back, so they know very well what they are doing. Plus, they’re available 24/7/365 – you’ll be able to reach them whenever you want and they’ll reply back to you as soon as possible.
Their average response time is less than twenty minutes, whereas with other web hosting firms you need to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be answered in under one hour.