A lot of users who start using their 1st hosting account, or switch companies, frequently have queries in regard to how given tasks are carried out or run into predicaments when setting up various things, including emails, website settings, and so on. Because of this, a lot of web hosting providers have compiled documentation with standard questions and problems so as to help their clients obtain info swiftly and easily. Consequently, the technical support staff representatives can focus on real problems that given clients may be experiencing, as the solution for the minor things will already be available online and clients can fix them without touching base with the help desk support team. Having thorough documentation is vital, particularly for new customers with no previous experience, since the web hosting service involves a myriad of features and many individuals can get baffled about what action to take. A good knowledge base can both help you execute the procedures that you wish and get to know how the web hosting service functions in general.
Extensive Online Documentation in Shared Web Hosting
All Linux shared web hosting
that we are offering feature an in-depth knowledge base where you can find all you may ever need to know about your hosting account. Irrespective of whether you plan to create a new MySQL database, to redirect a domain
by means of an .htaccess configuration file or to set up an email address on your PC or smartphone, you can simply read our help articles and all the information that you need will be there. When you open a specific section of the Hepsia hosting Control Panel, you will see articles that are dedicated to the features that you can access through it. If you prefer to see the full archive of articles and get informed about all the features that Hepsia offers, or simply to read general info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our best to cover any predicament that you could possibly come across, but in case you don’t find what you are looking for, you can always contact us, as our help desk staff members are available to you night and day.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated hosting
come with thorough online help documentation where you will find information about all the features that our in-house created Hepsia hosting Control Panel offers, as well as solutions to different questions and obstacles that you might chance upon. All setup manuals contain in-depth specifications, so you won’t need to worry about skipping something in case you are intending to export a MySQL database, for instance. The troubleshooting articles include a variety of potential causes of specific issues and the solution for each one of them, so in case you aren’t able to send email messages even though you have the right settings, for example, you can swiftly find out what the reason for this might be and correct the problem with several clicks of the mouse in your mail client. As Hepsia has quite a few features, you will be able to find applicable articles in each and every section. If you’d rather check out all help articles, you can use the Help menu, which is located in the top right-hand side of the Control Panel.